Not resolved

Ordered for same day delivery - paid the premium for same day flowers AND the additional delivery charge, They were delivered by Royal Mail - next day. Prestige flowers reply was that they cannot guarantee same day BUT still charge for it!

They actually state on their web-site that if they do not satisfy the same day obligation - they will refund the order. After arguing - the only part they refund is the same day delivery charge - which they have not incurred.

So, they charge extra for the same day flowers and the delivery on top - and they very decently offer to give you the delivery money back. AVOID

Product or Service Mentioned: Royal Mail Same Day Delivery Service.

Reason of review: Problem with delivery.

Company wrote 0 public responses to the review from Jan 08.
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