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Ordered flowers for my girlfriend's birthday today hoping they will be delivered first thing in a morning to surprise her. We live in Clapham Junction and flowers were dispatched from Battersea depot at about 7am. The surprise turned out to be not receiving them at all and a card saying to collect them tomorrow like any other regular parcel from my local post offuce. I can only imagine what the flowers will look like tomorrow.

Thanks a lot for choosing Royal Mail to carry out your flower delivery services and spoiling the day.

So anyone who is happy with 4 hour delivery slot without any updates on delivery progress and worse case scenario collecting the flowers the next day from the local post office please use this company.

Don't let the special offers to fool you as you will pay extra for the bad delivery service which potentially can spoil your special occasion.

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