I was charged extra for a "medium bouquet" but they delivered a small bouquet instead.
I tried emailing them three times. I sent three polite emails with photographs over five days, they did not reply to any of them.
I tried their contact form online - I didn't get a reply from this either.
I tried their "live chat" on the website - there's nothing "live" about it!; nobody responded
They don't have a telephone number so I couldn't call them. They just ignore any other correspondence
Absolutely despicable that they charged me £28.50 for this bouquet and didn't have the courtesy to reply to my complaint!
Product or Service Mentioned: Prestige Flowers Bouquet.
Reason of review: Poor customer service.
Monetary Loss: $10.
Preferred solution: Full refund.
I didn't like: No telephone number, Non existent customer service.