Biddenden, England
0 comments
100% full Not resolved
1.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Turnaround Time
Website

I was charged extra for a "medium bouquet" but they delivered a small bouquet instead.

I tried emailing them three times. I sent three polite emails with photographs over five days, they did not reply to any of them.

I tried their contact form online - I didn't get a reply from this either.

I tried their "live chat" on the website - there's nothing "live" about it!; nobody responded

They don't have a telephone number so I couldn't call them. They just ignore any other correspondence

Absolutely despicable that they charged me £28.50 for this bouquet and didn't have the courtesy to reply to my complaint!

Review about: Prestige Flowers Bouquet.

Reason of review: Poor customer service.

Monetary Loss: $10.

Preferred solution: Full refund.

I didn't like: No telephone number, Non existent customer service.

Had an Experience with Prestige Flowers?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Prestige Flowers - Very unhappy! Prestige Flowers "ordered some flowers for mothers day, paid extra for the bigger size, they came in a different colour & hardly any flowers! very disappointed. emailed to complain still heard nothing bad!..." Read more Prestige Flowers - Double Flowering Roselily Bouquet Review Prestige Flowers "Worst customer service ever! Do not bother wasting your time or money. I bought some double Lily's for Mother's Day at a very pricey rate however never saw them before..." Read more Prestige Flowers - Very Dissapointing Prestige Flowers "I was in hospital when I ordered the roses for our Valentine's Day celebration . I wasn't in a fit condiation to read the many reviews. Had I done so..." Read more Prestige Flowers - Poor quality flowers poor customer service Prestige Flowers "#prestigeflowersuk #fakeflowers warning do not use this company, their flowers are not as pictured and the customer service is very poor Delivery was late, flowers were substituted and was refused..." Read more American Homes 4 Rent - Rental nightmare! American Homes 4 Rent "We have dealt with roaches immediately after moving into the house, they also sent out a crappy contractor to repair some plumbing, flooded our house, then proceeded to tell us..." Read more Rustrepairpanels.com rocker panels don't fit Rustrepairpanels "Stay clear of this company. The paper thin aluminium panels they sell don't fit. Mine were too narrow to reach the fastening points on the inner rockers. I tried to..." Read more DOES BANK OF AMERICA RECEIVE $$ REFERRALS FROM BOOSTABILITY Bank Of America "VERY FEW BUSINESS CEO COULD COME WITH ONE SINGLE REASON WHY BANK OF AMERICA WOULD ALLOW BOOSTABILITY A COMPANY FRANKLY LESS THAN ONE PERCENT OF FLORIDA BAR ASSOCIATION MEMBERS EVER..." Read more Terminix tried to trick me into canceling my policy and voiding my warranty coverage, when I refused they canceled my policy anyway. Terminix "Terminix tried to trick me into canceling my policy and voiding my warranty coverage, when I refused they canceled my policy anyway. My house has been covered by the Terminix..." Read more