100% full Not resolved

I was charged extra for a "medium bouquet" but they delivered a small bouquet instead.

Related: Prestige Flowers need to look up the meaning of the word!!!!!!

I tried emailing them three times. I sent three polite emails with photographs over five days, they did not reply to any of them.

I tried their contact form online - I didn't get a reply from this either.

I tried their "live chat" on the website - there's nothing "live" about it!; nobody responded

They don't have a telephone number so I couldn't call them. They just ignore any other correspondence

Absolutely despicable that they charged me £28.50 for this bouquet and didn't have the courtesy to reply to my complaint!

Review about: Prestige Flowers Bouquet.

I didn't like: No telephone number, Non existent customer service.

Review #807655 is a subjective opinion of a user.

1.3
Customer service
Turnaround Time
Discounts and Special Offers
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Prestige Flowers Bouquet
Reason of Review / Monetary Loss Poor customer service / $10
Preferred solution Full refund

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