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Prestige Flowers - Late and wilted

The flowers arrived 2 days late after my 50th birthday They were brown and very wilted Won’t be using them again customer service appalling
#1361994
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Prestige Flowers - Don’t waste your money

Ordered a large bouquet on the 24 hour delivery to arrive at my wife’s work. Was delivered a day late and didn’t look anything like the picture. Customer services no good and refused to give any refund. Avoid Avoid Avoid
#1361901
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Prestige Flowers - Non delivery

Ordered roses for a birthday .never arrived couriers claim driver could not find house and had gone home.Got computer generated response by prestige. Absolute con .dont go anywhere near this company.
#1361196
Bouquet ordered to the value of £28 inc delivery to my Aunt for her 70th birthday. One week later, when I was able to travel the 80 miles to go and visit her, I saw what had been delivered and was absolutely horrified!! It resembled nothing like the picture depicted on...
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2.6
I liked
  • Easy to usewebsite
I didn't like
  • Terrible customer service
  • Attitude and refund policy
#1359308
I ordered flowers for my best friends birthday they did not turn up! I never received a confirmation which they argue they sent one. Customer service that’s a joke someone should explain what CUSTOMER SERVICE are there for. I would Never use Prestige Flowers again....
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#1359211
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Prestige Flowers - Abysmal

Delivered 4 days late. Flowers arrived dead and refused to refund me. Horrendous quality in product and service
#1358975
Prestige Flowers - So many other online companies to use, choose one of them!
12/09/2018 - ordered a large bouquet for my parents wedding anniversary and paid £38.79. Item delivered and my parents sent me a thank you. I went to see them a few days later and couldn't believe the flowers! Even my mum, who is very tactful, said she was surprised...
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1.9
I liked
  • Very little
I didn't like
  • Pathetic flowers
#1357050
Do not use this company ... I was very DISSAPOINTED with the whole experience ... I paid £72.00 in total for a Dozen roses for my Wife for our Wedding Anniversary, They then told me that they were unable to deliver them after it was too late to do anything about going...
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#1356864
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Prestige Flowers - Disgusted

I ordered on 14th Sept Wild and Wonderful Medium Bouquet. When my friend received the Flowers I was so embarrassed as there were very little flowers, no foilage and no bow. Not even remotely resembled the picture. Absolutely disgusted. Would not recommended!
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1356216

Contact Prestige Flowers

Mailing Address:
E Mill Dean Clough Mills Halifax
West Yorkshire, HX3 5AX
United Kingdom
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Prestige Flowers - Very poor service

Ordered large flowers and small/medium arrived, very poor and response was even worse. In the end they decided to hide behind their conditions which limits to a £5 refund!!! Never again, poor attitude to customer service and when it was suggested that the way to resolve the matter was to repeat the order correctly the this behind their conditions and refunded a fiver.
#1354276