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Prestige Flowers - Very Disappointing
I ordered flowers for my friend whose father was very ill. When I saw her and she showed me a photo of the flowers I was so disappointed. There were about five flowers and lots of greenery. I tried emailing prestige flowers and finally they asked me to send a photo....
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2.5
#1149557
Order placed on Sanday afternoon for next day delivery. I got an notification on Sunday night, before the order was even dispatched, confirming that the flowers will be possibly delayed due to weather condition! I tried to cancel straight away, as it was a surprise...
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#1146799
Prestige Flowers - Shocking product and awful customer service
Prestige Flowers - Shocking product and awful customer service
I have read positive reviews regarding this company, so what happened with my order I have no idea. The flowers arrived at my fiancé’s work and nothing at all like advertised on their website. I spoke with customer service and they said from the picture they didn’t see...
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1.3
#1144621

Prestige Flowers - Not good

Prestige Flowers
#1142270
Not good service never got flowers
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Prestige Flowers - Poor product and service dealing with complaint

Prestige Flowers
#1138256
Ordered flowers for 24hr delivery, didn’t arrive on time and as a result had gone slightly brown/weren’t fresh when arrived. No offer to replace flowers as a result just gave advice on how to spruce them up, totally missing the point of the gift in the first place. Avoid these charlatans, there are far better florists out there
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Prestige Flowers - Take the money and run

Prestige Flowers
#1125816
Last year we used them all good This year because the flowers were going to the same address their system pre filled the form None the less the flowers were delivered to the wrong address. Their response we don't care Take the money and run
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Prestige Flowers - Worse ever

Prestige Flowers
#1117559
Ordered flowers for my anniversary got them on the sat and they were already dying called on the Monday as they were closed the weekend and was told because I had not reported it on the sat or sun they could do nothing how can you report something when there closed? Offered a £5 voucher which I refused then they stopped talking to me. So please save your money
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THE FLOWERS IN PICTURE YOU ORDER WILL NOT BE WHATS DELIVERED WHEN I COMPLAINED AND SENT PICTURE I WAS TOLD THEY WERE OK THEY WERE AN EMBARRASSMENT AND NO FREE CHOCOLATES £30.79 FOR 3 ROSES 3 DAISYS AND GREEN LEAVES THEN THEY HAVE NOT EVEN GOT THE GRACE TO AGREE THEY...
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1.9
I didn't like
  • Do not use
#1142937
Awful service. I ordered a big Bouquet for my partners Birthday. They did not arrive. I could not get through on there phones as no-one was picking up and the online chat no-one was answering either. When i finally got through to someone on the online chat 4 days later...
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#1141638
They are not gonna give you flowers as it expected expect like 4-5 days fresh. I'v got mine on Friday they must come on Saturday today is Sunday they told me what no refunds here can be flowers with courier gonna be delivered on Monday because house where i live is...
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#1141284
On the 28th November I ordered some flowers for my mothers birthday to be delivered on the 29th, they did not get delivered to my mums address even though she was in all day, they got left outside a house 3 doors down,and they didnt find them till the following...
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1.0
#1140296
DO NOT DO ANY BUSINESS WITH THEM, THEY ARE A SCAM! I ordered flowers for my daughter's birthday to be delived on November 27. They failed the delivery on that day and they did not deliver on November 28 either. In the beginning the customer service was nice, then they...
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Anonymous
Alan C

I had the same problem after making a collection at work for a colleague who had died. The flowers never arrived at the funeral making me look terrible and after they said the...

I didn't like
  • Treating customer badly
  • Bad service
#1138450
Website looked promising, and the prices looked even better! End up spending a fortune in the florists down the road so thought id give it a go. Awful just awful. Flowers arrived 3 days late with no help from customer service to sort it out. When they arrived they were...
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1.0
I liked
  • Website
I didn't like
  • Lack of response to complaint
  • Late delivery
  • Very poor quality
#1126614
Ordered flowers for husbands birthday in advance for the dedicated date. Disappointed that the flowers did not reach my husband and ruined my gesture. Contacted customer service they said it had been dispatched so they have been 'could not help any further' with my...
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#1126492