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Prestige Flowers - Terrible.

Ordered flowers for my mums 83rd birthday to arrive 12th November, they arrived 13th November and the company would not refund me. I have spoken since to a friend who said they ordered from Prestige in the past and the flowers turned up for his girlfriend, one week letter and obviously dead. Terrible service.
1.0
Details
Style and Design
Website
#1399727
Ordered a bunch of flowers for my mum's birthday, 2 weeks in advance as I would be on holiday on her birthday. Flowers didn't arrive until after her birthday, which was my first complaint. This might not have been so bad had the flowers at least been decent - but they...
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#1398609
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Prestige Flowers - Let down

Courier supposedly tried to deliver flowers needed for a specific day! Despite 3 people in the house and a lively dog, no one answered the door, obviously didn’t try very hard! Customer service couldn’t be bothered
#1397737
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Prestige Flowers - Very poor flowers very poor customer service

I received a bouquet or flowers yesterday , they were absolutely awful, drooping and petals going brown . Contacted prestige with photos. Was told to pick off outer petals, and trim stems and put in boiling water for a short while!!!! Very unhelpful, certainly not 100% garentee satisfaction ??!!! Will make sure I or my friends will never use them again . Disgusting !!!
#1395475
I ordered a beautiful bouquet of flowers for a friend's 60th birthday from Prestige Flowers. They were advertised as coming with free chocolates and the bouquet had a selection of roses, carnations and lilies. The bunch that was delivered bore little resemblance to...
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#1392789
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Prestige Flowers - Disappointed

Ordered some flowers for my mum and the bunch was so poor looking, that I was ashamed of sending them to her. Never, never again!!
2.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money
Website
#1390786
Everything about this company stinks. No delivery on day paid for then next day delivered to wrong address , trying to get refund is like getting blood out of stone. Plastered across wed site next day delivery guaranteed, don't believe this did dealer check out clauses...
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#1388364
Never again! Deceived by their false next day delivery advertising on their next day delivery page, items not received till 4 days later, so the recipient’s big day missed! When I realised a day later I was being duped, and tried to cancel before dispatch and before...
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1.5
#1386223
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Prestige Flowers - Absolutely disgusting

Prestige Flowers - Absolutely disgusting
Prestige Flowers - Absolutely disgusting
Prestige Flowers - Absolutely disgusting
Prestige Flowers - Absolutely disgusting
Ordered flowers from prestige flowers for them to come looking like the had a day left in them. After complaining directly to the company I was told to take some layers off the roses and place in boiling water. Absolute joke!
2.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1384344

Contact Prestige Flowers

Mailing Address:
E Mill Dean Clough Mills Halifax
West Yorkshire, HX3 5AX
United Kingdom
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Our delivery was not sent and no attempt was made to leave with a neighbour as it states you would.. apparently this is 'under discretion' of the delivery driver who now thinks it is appropriate to try and redeliver flowers 3 days after they were originally meant to be...
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