Product: Prestige Flowers Next Day Delivery Service Clear all filters (0 of 32 reviews match)
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Prestige Flowers - Terrible company

I ordered flowers for a very ill friend and 3 days later they still hadn't been delivered. The company failed to tell me why or to date refund my money. Breach of the 2015 Consumer Rights Act? Definitely feel like they've stolen from me.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
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Product or Service Quality
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Prestige Flowers Next Day Delivery Service
I liked
  • Very little
I didn't like
  • Palmed off
#1416511
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Prestige Flowers - Shocking company

For a company that boasts 100% customer satisfaction I had 0% satisfaction with flowers arriving two days late when I had paid for next day delivery also they were half dead. My attempt to complain went nowhere but I will not leave it at this and will take them to court.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
Product
Prestige Flowers Next Day Delivery Service
#1410027
Appalling service. My delivery which was for a birthday gift arrived 2 days late. This was due to the company not putting the order through to the courier as next day delivery. On querying this with them they refused to acknowledge their error and quoted T&C’s at me. I...
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Prestige Flowers Next Day Delivery Service
#1409700
No delivery on day paid for then next day delivered to wrong address , trying to get refund is like getting blood out of stone. Plastered across wed site next day delivery guaranteed, don't believe this did dealer check out clauses in delivery info noth said you are...
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Prestige Flowers Next Day Delivery Service
#1388364
Never again! Deceived by their false next day delivery advertising on their next day delivery page, items not received till 4 days later, so the recipient’s big day missed! When I realised a day later I was being duped, and tried to cancel before dispatch and before...
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1.5
Product
Prestige Flowers Next Day Delivery Service
#1386223
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Prestige Flowers - Avoid avoid avoid!!!!!

Well what a complete waste of money!!.. I ordered some flowers for my daughter birthday. Ordered next day delivery... but not a bloody single flower turned up... I'm totally disappointed to say the least... avoid this *** service !!
Product
Prestige Flowers Next Day Delivery Service
#1383388
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Prestige Flowers - Waste of money, no delivery after 5 days, poor service

Embarrassing - ordered next day delivery on Monday and been chasing since. Received an email saying delivery will happen today when the office is shut on the weekend. Don’t use this company.
Product
Prestige Flowers Next Day Delivery Service
#1349842
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Prestige Flowers - Disappointing

Still waiting for my next day flower delivery at 6pm. Don’t think I’m going to get it until Monday as they used Toyal Mail as their courier. Attitude of customer services was it was out of their control and nothing they could or should do. Very disappointing.
1.0
Details
Customer service
Price Affordability
Staff
Turnaround Time
Value for money
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Product
Prestige Flowers Next Day Delivery Service
#1344219
Ordered flowers for next day from Prestige flowers. Received confirmation. Waited the all the day and nothing arrived. Later that night found an email asking to deliver next day. Next day no flowers. The only solution was to offer refund. Bunch of idiots and bad...
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1.0
Product
Prestige Flowers Next Day Delivery Service
#1326962
Next day delivery didn’t happen, apparently that’s not guaranteed even when you select the date. The delivery driver tried to deliver to the wrong address twice! Taking no notice of the house name or location. I’ve spent the best part of a day trying to track down the...
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1.0
Product
Prestige Flowers Next Day Delivery Service
#1297419