Prestige Flowers Next Day Delivery Service Reviews

1.6
(9 reviews)
Advertised vs Delivered
Value for money
Product or Service Quality
filters
seller:
Show
state:
Show
city:
Show
Ordered flowers sat morning for next day delivery before the correct time to be delivered Sunday morning, waited in all day and nothing came. Tried to phone prestige but it turns out they have a delivery service 7 days a week (or so they say) but you can only phone them mon-sat, brilliant. So I emailed them and they got back to me the following day (Monday) stating the DPD driver had attempted to deliver on Sunday and posted a card so I could...
Read more
Prestige flowers came up.. Choose the flowers I wanted put in my friends delivery address in france & asked for delivery the next day.. checked out & paid my money.. Two days later still no flowers, I telephone prestige flowers had to wait nearly 15mins for my call to be answered so must get lots of complaints, to which I was told I had ordered a uk bouquet & couldn't be sent to france, oh & they had taken my money two days earlier to.. No...
Read more
I didn't like
  • Never again
#928315
Ordered flowers on Sunday and despite asking for next day delivery it kept defaulting to Tuesday. However it's now Thursday and they still haven't arrived. I called yesterday and was told I couldn't cancel the order until 48 hours had lapsed so I demanded my delivery fee back which they said they couldn't do. I have have now called up for a refund and been told there is no manager there go take my call and they're the only ones that can...
Read more
2.4
I didn't like
  • Late delivery on an order
#902779
If you want next day flowers use Interflora as they've always been reliable unlike this company. Thought I'd try Prestige as their website advertises next day delivery and quickly got an email saying the order had been dispatched. Ordered on Friday for a friend's wedding that I was unable to attend expecting next day delivery on Saturday so they'd get them on their special day. Nothing arrived so I emailed them asking to cancel the order as its...
Read more
Absolute joke!! My partner who is currently away and has been for months decided to send me some flowers to cheer me up!! Paid for next day delivery and havent received them! A week later they decided to tell me the flowers have been lost and will send some new ones out with a £5 voucher!!! Refuse to give a refund!! Do not order from them!! I'm furious!!! I will not let this drop! A situation that was supposed to be nice has turned into this!!!...
Read more
I ordered & paid for flowers before the 9pm cut off for next delivery. When my wife that following evening didn't mention flowers (as it was her birthday), I asked if any arrived. No, she said. In the morning, I sent an email to Prestige Flowers to say not to bother as they had missed the day and to refund me in full. I went on to say that the flowers had not been kept cold since the night they were packed and thus would not be worth having...
Read more
1.0
I liked
  • Very little
I didn't like
  • Rotting flowers
#855326
On my only experience my personal opinion is to never use Prestige Flowers again. With my wife being away on her birthday for work I ordered flowers for her. I placed my order within the required timeframe for next day delivery as advertised. The flowers were delivered a day late, no chocolates as added on order. Looking for contact details all I could find was an email address. I emailed enquiring on my late delivery. With no reply I contacted...
Read more
I didn't like
  • That i dident get what i ordered and still had to pay for it
#824838

Prestige Flowers Next Day Delivery Service Review

#947275
2.2
Starting with 3 days delivery instead of next day, very bad customer service, and lack of attention and ending with missing items from the package, this company seems to be the most disrespectful company I ever had to deal with. Will never advise to anyone. No customer service during the weekends!
Comment
Show

Prestige Flowers Next Day Delivery Service Review

#945628
1.8
Terrible service ordered flowers next day delivery they arrived two days after they were supposed to with a *** explanation that they can't guarantee delivery. Joke
Comment
Show

Prestige Flowers Next Day Delivery Service Review

#908538
1.7
Terrible company. Did not deliver the flowers the next day as promised and then refused any compensation as the small print states that next day delivery is not actually a guarantee.
Comment
Show

Prestige Flowers Next Day Delivery Service Review

#892954
1.0
Avoid at all costs. I shouldve read the reviews before using them. Suprised they still running with this level of service. A day later no flowers and bo refund. Wtf
Comment
Show

Prestige Flowers Next Day Delivery Service Review

#852804
1.0
Ordered flowers from this company to be delivered on friday . Payed for next day delivery 4 days later an still no flowers! Tried to call an was on hold over 20 mins . Have sent 3 emails but they only replied to the first one ! Absolute joke wouldnt waste ur money on this company
Comment
Show