London, London
2 comments
100% full Not resolved

Like the poster below, I chose Prestige Flowers for Mother's Day because their website clearly states that they deliver '7 days a week'.At checkout I selected delivery for tomorrow, Sunday 15th March (Mother's Day).

Related: Prestige Flowers - Flowers drooping and dead in three days

This morning I woke up to a text from Royal Mail saying that the flowers are being delivered today. Seeing as my Mum won't be in today, this is utterly useless. I am enraged and have been on hold on Prestige Flower's customer service line since they opened 17 minutes ago.

Will be seeking a full refund and complaining to the Advertising Standards Authority.I would not have ordered from this overpriced and dishonest company if I knew they were delivering via the Royal Mail, and therefore obviously not on Sundays.

Review about: Mothers Day Flowers.

I didn't like: Late delivery, Lies on website.

Review #608137 is a subjective opinion of a user.

1.0
Price Affordability
Delivery Service
Website
Advertised vs Delivered
Customer service
PRODUCT OR SERVICE Prestige Flowers Flowers
Reason of Review / Monetary Loss Problem with delivery / $35
Preferred solution Full refund

Had an Experience with Prestige Flowers?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Juedne
London, London, United Kingdom #1044585

I hope you got your refund.Your story is repeated on every review site I have seen.

Dreadful company.Utter scammers.

Simon
Ashburn, Virginia, United States #959115

had the same experience with this company although the person i spoke with today advised that Royal Mail were delivering their flowers on Sunday 14th..(Although not mine or even on Saturday 14th as paid for)

You May Also Like

Prestige Flowers - Double Flowering Roselily Bouquet Review Prestige Flowers "Worst customer service ever! Do not bother wasting your time or money. I bought some double Lily's for Mother's Day at a very pricey rate however never saw them before..." Read more Prestige Flowers - Mis-sold flowers Prestige Flowers "Flowers originally advertised at £34.99 reduced to £20.00 - 5 roses, a lily and leaves turned up in a box that although said it had been left with a neighbour..." Read more Prestige Flowers - Absolutely ridiculous company !!!! Prestige Flowers "I ordered them fir FRIDAY, a wasn't received until SATURDAY I ordered a LARGE bunch, she received MEDIUM, I ordered PINK roses, she received RED I ordered PINK Lily's, she received WHITE DIED..." Read more Prestige Flowers - Untrustworthy Website Prestige Flowers "I ordered a large bouquet on this website but the bouquet which was delivered contains less flowers than the medium bouquet which is shown on the website and when I..." Read more Gearbest take my money and not Giving me refund or product Gearbest "I ordered one quadcopter from gearbest on 23 may 2017 then automatically it selected on ship via unregistered mail and then i didnt able to see that i want to..." Read more Ashley Furniture Contradicted and Lied Ashley Furniture "My wife and I bought several pieces of new furniture for a house we were having built worth over $12k before discounts. The salesman and store manager (store on rt...." Read more Legoland - Embarrassed at the pizza shop Legoland "My three-year-old was hungry it was lunchtime we decided to go to the pizza shop, I handed my son a pepperoni pizza and I picked him up a drink I..." Read more Fedex - Just one fed ex guy never buzzes / leaves packages outside / video Fedex "Just one of our Seattle Fed Ex drivers leaves packages outside and pretends to ring buzzer but he's clearly just clicking the "Cancel" button. No other delivery drivers, Fed Ex..." Read more