Product: Prestige Flowers Delivery Service Clear all filters (0 of 184 reviews match)
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Prestige Flowers - Let down

Courier supposedly tried to deliver flowers needed for a specific day! Despite 3 people in the house and a lively dog, no one answered the door, obviously didn’t try very hard! Customer service couldn’t be bothered
Product
Prestige Flowers Delivery Service
#1397737
I ordered from prestige flowers and they were for my anniversary with my partner. The date was for Sept 7 it was an international delivery and I ordered September 6. By September 12, after 5 days, no items have arrived. The flowers and gifts were never delivered. Then...
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1.0
Product
Prestige Flowers Delivery Service
#1352671
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Prestige Flowers - Order was never delivered

Flowers and a new baby gift set ordered & paid for, yet never delivered . 3 days later I phoned customer service and they told me there had been a problem with the address information. However they never informed me, yet they had taken my money!!!! Beware... dodgy company.
Product
Prestige Flowers Delivery Service
#1346126
Friday -- Ordered sympathy flowers for friends in UK for delivery on Saturday. I used their website, which allowed me to select Saturday delivery. The confirmation came back with no message listed even though I typed in a message. I contacted them immediately. They...
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1.6
Product
Prestige Flowers Delivery Service
I didn't like
  • Completely awful
#1341507
My Husband spent £120 on roses, vase, Teddy, balloon, champagne, chocolates and a card for my Birthday, the only things to arrive were the roses and a shoddy thin paper card. Customer services were unavailable over the weekend and bank holiday, tried calling after the...
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1.6
Product
Prestige Flowers Delivery Service
I liked
  • One bouquet was fine
I didn't like
  • Whole experience
#1341418
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Prestige Flowers - Undelivered flowers

Flower delivery date July 11th, they have not yet arrived, 15th today. Payment has been taken from my credit card. I have rechecked the order to ensure I made no mistakes with delivery info, really disappointed!
1.0
Details
Customer service
Staff
Value for money
Product
Prestige Flowers Delivery Service
#1303983
Ordered flowers 2 days in advance of special occasion. Flowers shipped via Royal Mail, almost knew at once they would fail to arrive on time. Sure enough typing this 1 day late and still waiting. No point in delivering now as anniversary missed. Complained. Got told,...
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1.0
Product
Prestige Flowers Delivery Service
#1280602
I ordered a flowers a week before to be arrived on 25 th of may ( one day before mother’s day (Mother’s day in Poland is 26th) i placed the order for one day before just in case would be any problem, I paid £40 expecting be on time or one day after . Today is the 2-nd...
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1.2
Product
Prestige Flowers Delivery Service
#1264948
On Saturday no delivery attempt only a text from delivery company to my friend and flowers were meant to be a surprise. She had to go into a website and set a new delivery date and the earliest is Tuesday. She had to enter all her details again. Such a palava for a...
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1.9
Product
Prestige Flowers Delivery Service
#1260449
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Do not use Prestige Flowers

Flowers arrived 4 days late and all customer services did was send me the small print that says they don’t have to provide any sort of service at all. Please DO NOT USE this company.
1.0
Details
Advertised vs Delivered
Customer service
Product or Service Quality
Staff
Value for money
Product
Prestige Flowers Delivery Service
#1250721