Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money

Seriously avoid if you want to be certain poor quality flower issues will be resolved. Never dealt with such poor customer service.

Bought two separate bouquets for Mother's Day. After 4 days all roses dead bar one on one bouquet and all dead on the other bouquet. Company just reverting to scripted replies about terms and conditions. If you spend £25 on a bouquet I think it isn't unreasonable for roses to be dead within four days.

Basically they warranty their flowers for 48 hours, that is appalling.

Offered me a £5 voucher for one of the bouquets, simply not good enough. Avoid Prestige Flowers if you want to be certain of good customer service.

Review about: Prestige Flowers Bouquet.

Reason of review: Bad quality.

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