Product: Prestige Flowers Bouquet Clear all filters (0 of 139 reviews match)
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Prestige Flowers - Bouquet Disappointing

Prestige Flowers - Bouquet Disappointing
Prestige Flowers - Bouquet Disappointing
Tried to post direct on their website but not possible. Delivery excellent. Ordered large bouquet for extra £5 (£40) plus delivery. When contacted them to say disappointed confirmed only medium one sent (£35 as shown on their site) so agreed to refund £5. Think you will agree what I got doesn’t replicate what they said I would get. Sadly wouldnt use again.
3.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
Product
Prestige Flowers Bouquet
#1452976
I have paid nearly £50.00 for dead flowers which looked nothing close to what they are advertising on the website. I have paid extra to get a large size bouquet (If it was large, then I have no idea how small is their small bouquet). Flowers has been ordered for a very...
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Product
Prestige Flowers Bouquet
I didn't like
  • Items not delivered next day
  • Quality of bouquet and delivery time
#1407932
I ordered a beautiful bouquet of flowers for a friend's 60th birthday from Prestige Flowers. They were advertised as coming with free chocolates and the bouquet had a selection of roses, carnations and lilies. The bunch that was delivered bore little resemblance to...
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Product
Prestige Flowers Bouquet
#1392789
:angry: 1 Star is too much! Ordered a Latge bunch of flowers to be delivered for my fiancé’s birthday. Flowers turned up damaged and was also sent a medium bunch. I can understand that the mistake was made and damage may have happened in transit, However!! The customer...
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Product
Prestige Flowers Bouquet
#1384018
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Prestige Flowers - Save your money and order from another company

Bouquet delivered. Looks nothing like photo. Ripped off. Customer service just fobbed me off. I could have brought a better bouquet in s supermarket! There should be some watchdog over these companies!
Product
Prestige Flowers Bouquet
#1372158
I ordered a bouquet of '100 roses' for my mum's birthday. They arrived the next day practically dead with about 30 miniature roses in the bunch!! Ignoring the fact there was not even half of 100 in there, we put them in water cut the stems and added the flower solution.
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1.0
Product
Prestige Flowers Bouquet
I didn't like
  • Bad customer service
  • Quality
  • Dead bouquet of roses
#1370216
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Prestige Flowers - Not good

Terrible - was assured this bouquet had left premises....only to see tracking later was not handed over to mail until later that day! Bought med birthday bouquet....should have been ribbon attached - none. Med was more like small bunch and wilted. Never use again!
Product
Prestige Flowers Bouquet
#1365577
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Prestige Flowers - Terrible

Prestige Flowers - Terrible
Really disappointed with prestige flowers ordered a £30 bouquet with 2 rose heads broken off and Lilly heads also! What was most annoying paid £5 for a card to come with the flowers that wasn’t even in the delivery to be then told I will receive a £5 voucher for my next order! Shocking absolutely shocking! Wouldn’t recommend to anyone and wouldn’t use again
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
Product
Prestige Flowers Bouquet
#1364372
Bad Bad - charged grandson twice - as they delivered 2 bouquets only 1 was ordered - maybe this was because he wanted to amend the message which they said was possible - but no another bouquet arrived within an hour of the first one being delivered. lilies were broken...
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1.3
Product
Prestige Flowers Bouquet
I liked
  • Delivery was the only one good thing
#1364034
Bouquet ordered to the value of £28 inc delivery to my Aunt for her 70th birthday. One week later, when I was able to travel the 80 miles to go and visit her, I saw what had been delivered and was absolutely horrified!! It resembled nothing like the picture depicted on...
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2.6
Product
Prestige Flowers Bouquet
I liked
  • Easy to usewebsite
I didn't like
  • Attitude and refund policy
  • Terrible customer service
#1359308