My brother ordered an arrangement from this company for my elderly mum for Mother's Day. The flowers arrived the day before and appeared to be beautifully presented in a nice box with the stems wrapped in wet 'cotton wool'. Unfortunately, the following morning the roses were already starting to wilt and were extremely droopy. Today is the 3rd day and all the roses are dying (see pics). I have emailed Prestige twice via their website portal, also left private messages on their FB page - no response or reply to any communication. So I decided to do some research:
I have done some investigating and found the following info which is accurate as I have double checked with Companies House and also spoke to a lady in reception at the building where Prestige Gifting Ltd. has its registered office. You may like to give Prestige Flowers' Director, Mr Crowther, a call.
Mr Simon Crowther,
Prestige Gifting Ltd.,
Office Suite E237, E Mill,
HX3 5AX, TEL: ***** ******.
According to Companies House, these are their registered offices. Let us know how you get on. :0)
This person wrote the review because of bad quality of prestige flowers flowers from Prestige Flowers and attached photo s. Reviewer claimed that he or she lost $35 and wants Prestige Flowers to issue a full refund.
The most disappointing in user's experience was no customer service telephone number and lack of any response to complaints. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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