Ordered a rose bouquet for my wife on our 3th Anniversary and the flowers arrived on the day. Good start.
My wife was chuffed to bits. When I got home the array was not as glorious as shown on the website, but I out this down to most of the roses being young buds and told myself that these would soon blossom. Anyway to cut a long story short after 5 days the buds grew no bigger and started to wilt despite being well fed and watered and in a sunny position.
I was very disappointed so sent a photo off to prestige only to be told that I had to complain in the first 48 hours to get a refund. They did offer me a £5 gift voucher of my next order which is a total waste since I will never order from them again as the quality of their product is dreadful at best.
Product or Service Mentioned: Prestige Flowers Roses Flowers.
Reason of review: Bad quality.
Monetary Loss: $31.
Preferred solution: Full refund.