London, London
Not resolved
Exchange, Refund and Cancellation Policy

I ordered 2 Mums flower Baskets and choc for mothers day, I ordered them on the 23rd February in plenty of time for mothers Day, however my mother in law did not receive the correct item they looked nothing alike the picture in fact there was no basket, I have emailed and emailed prestige and they have not replied I have phone but keep getting held in a ***. and the box of chocolates were not worth having. I was so disappointed, will never use them again

Review about: Prestige Flowers Flowers.

Reason of review: Poor customer service.

Preferred solution: Full refund.

I didn't like: No contact details.

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i ordered some flowers on mothers day, they did arrive however nothing like the photo! i have tried to contact them still nothing back.


Same happened.

Ordered flowers, which are nothing like what we ordered, me even the same colour.

Very disappointed.

I've emailed, tried live chat, no response.Will never order from them again.

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