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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money

Before going on holiday to the IOW I ordered flowers and chocolates from Prestige Flowers as a surprise for my wife's birthday to arrive at our holiday cottage on Monday 10th April,,,,, so you can imagine how disappointed I was ,,, E mails were sent and excuses received ,,flowers didn't arrive next day ,,,more emails more excuses,,,, waited all week nothing, they refused to give a refund but would send replacements as and when I required. Sorry not accepted , I insisted on a refund by telephone and one was given. Would definitely not use this company again, apart from disappointment of non delivery the aggravation of getting money back was poor, poor , poor, I just wish I'd rang a local Florist

Product or Service Mentioned: Prestige Flowers Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $38.

Preferred solution: Let the company propose a solution.

I didn't like: Non delivery.

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