Hong Kong, Hong Kong
100% full Not resolved

I ordered flowers with chocolate worth 70-80 pounds on Thursday for my friend's birthday on Saturday Delivery.The flowers were never delivered.

Related: I have just been robbed by prestige flowers

When I checked with the delivery company then only I came to know it was sent to wrong city and they are kept untill further notice. I had to follow up with Prestige Flowers to send my flowers. Today Monday has gone and still the flowers are not yet delivered and the website is still showing delivery date as on satruday.... And the worse thing is I wrote "SURPRISE" in the message.

Well yes I am really SURPRISED WITH THE SERVICE I GOT. Last time i used "Serenata Flowers" the flowers were delivered in the morning with very good condition.

Got confused with the name...Bad Luck :(:(:( Never gonna use this website ever again..

Review about: Flowers Bouquet.

I didn't like: Reply on delaying delivery, No refund policy.

Review #561542 is a subjective opinion of a user.

Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Delivery Service
Price Affordability
Advertised vs Delivered
Style and Design
Customer service
PRODUCT OR SERVICE Prestige Flowers Bouquet
Reason of Review / Monetary Loss Problem with delivery / $80
Preferred solution Full refund

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