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Advertised vs Delivered
Customer service
Delivery Service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
Style and Design
Turnaround Time
Value for money

They attempted to deliver fresh flowers by Royal Mail. The postman didn’t give the recipient enough time to get to the door to take the delivery.

Rather than leave the flowers in a safe place (the property is in a VERY safe location and they could have been left anywhere!) they took them back to the Post Odfice for collection by the recipient who was recovering from an operation!! By the time they were able to collect the flowers the next day they were dying. Not only that but they had no idea who they were from because the card hadn’t been included. When I contacted Prestige Flowers Stephanie was extremely unsympathetic and didn’t offer any form of apology whatsoever.

DREADFUL!!! Never again!!!!

Product or Service Mentioned: Prestige Flowers Delivery Service.

Reason of review: Bad quality.

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