100% full Not resolved

Flowers arrived the day after ordering (Rose and Lilly Hand Tied) I

Related: Prestige Flowers - Sympathy flowers not delivered

upgraded to medium and to a premium card so the cost including delivery

was over £31. When my wife brought them home I was appalled, there were

5 small roses and 5 lillies plus some white tiny filler flowers and some

greenery. This looked nothing like the pictures on the website. The

flowers were delivered on Friday and despite following the instructions,

the roses began to wilt and die on Sunday, less than 3 days later. I

sent photos to Prestige and asked for a refund, they would only agree to

resend the flowers. I don't need any more poor quality flowers from

Prestige, nor will I ever order from them again. AN ABSOLUTE TOTAL WASTE

OF £31.

Review about: Prestige Flowers Rose And Lily Hand Tied.

I liked: Delivered on time.

I didn't like: Customer service, Poor quality, Not as advertised, Poor value, No refund policy.

Review #667063 is a subjective opinion of a user.

1.6
Advertised vs Delivered
Style and Design
Website
Turnaround Time
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Discounts and Special Offers
Customer service
Product or Service Quality
PRODUCT OR SERVICE Prestige Flowers Flowers
Reason of Review / Monetary Loss Poor quantity and poor quality. / $40
Preferred solution Full refund

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