Flowers arrived the day after ordering (Rose and Lilly Hand Tied) I
upgraded to medium and to a premium card so the cost including delivery
was over £31. When my wife brought them home I was appalled, there were
5 small roses and 5 lillies plus some white tiny filler flowers and some
greenery. This looked nothing like the pictures on the website. The
flowers were delivered on Friday and despite following the instructions,
the roses began to wilt and die on Sunday, less than 3 days later. I
sent photos to Prestige and asked for a refund, they would only agree to
resend the flowers. I don't need any more poor quality flowers from
Prestige, nor will I ever order from them again. AN ABSOLUTE TOTAL WASTE
More Review Details
|Product or Service Quality|
|Style and Design|
|Discounts and Special Offers|
|Advertised vs Delivered|
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
What I liked
- Delivered on time
What I disliked
- Customer service
- Poor quality
- Not as advertised
- Poor value
- No refund policy
- Reason of review:
- Poor quantity and poor quality.
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Prestige Flowers Rose And Lily Hand Tied
- Review category
- Flowers / Florist
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