London, England
0 comments
100% full Not resolved

I had a terrible experience with Prestige Flowers. I ordered flowers from them for Mothers' Day. Not only were the flowers completely different to what I ordered, they were already wilting and really low quality. I had ordered the medium size, and the bunch of flowers that arrived was very small and filled with cheap flowers not shown in the website picture. (The picture displayed roses and lillies). I could have bought a much better bunch at the local supermarket for £10.

Related: Prestige Flowers - Stay away! dont risk it`

I was extremely disappointed with their quality and honesty. Email communication was awful. They did nothing to compensate, just told me I could use a ‎£5 voucher towards my next purchase, which already came with the flower package (so nothing extra there)! As if I would ever use them again! To promise one type of arrangement and deliver something completely different, smaller and HALF DEAD was absolutely ridiculous. Not only that, it was missing the flower food. So basically my Mother's Day surprise was ruined.

See the photo for what my mother was supposed to receive (on the left: taken from their website) and what she ACTUALLY received (on the right: photo taken when bouquet arrived). I paid £34 for this. When I sent a photo to Prestige Flowers, their response was, and I quote: “From what we have seen we can see no evident quality issue.” (Jamie Claire Pearce) What?!

After doing a search I found their advertised bouquet on other sites too! It's just a standard stock photo it seems, or they've stolen it for false advertising.

Moral of the story: NEVER, NEVER order form Prestige flowers!!

Review about: Prestige Flowers.

Review #714665 is a subjective opinion of a user.

PRODUCT OR SERVICE Prestige Flowers Flowers
Reason of Review / Monetary Loss Not as described / $52
Preferred solution Full refund

Had an Experience with Prestige Flowers?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Prestige Flowers Bouquet Review from Carlisle, Cumbria Prestige Flowers "I ordered a bunch off flowers I paided extra for the larger bunch and this is what I got I could off got better from a supermarket I would NEVER..." Read more Prestige Flowers Roses Flowers Review Prestige Flowers "I have ordered my partner 24 roses for Valentine's which is tomorrow and chose the date 14th February to be the delivery date last week. However firstly, the flowers turned..." Read more Prestige Flowers Birthday Flowers Next Day Delivery Review Prestige Flowers "Avoid this company!! Terrible quality of flowers!! Promise to send flowers to my wife next day and turn up one day late. The flowers turn up but start to turn..." Read more Prestige Flowers - Mothers Day Bouquets Review Prestige Flowers "Seriously avoid if you want to be certain poor quality flower issues will be resolved. Never dealt with such poor customer service. Bought two separate bouquets for Mother's Day. After..." Read more Lied to and discriminated against by bingohall.ag Bingohall "I have been playing at bingohall.ag for some time and had deposited thousands of dollars and one day I go to login and it said my account had been locked..." Read more Ashley Furniture Contradicted and Lied Ashley Furniture "My wife and I bought several pieces of new furniture for a house we were having built worth over $12k before discounts. The salesman and store manager (store on rt...." Read more Plentyoffish - OK  I have  tired  to reset  my  password several  times no  response  there  are  at  least  Plentyoffish "I have tried to reset my password several times. Good luck no response. There are 2 or 3p people who would like to talk to me if you are in..." Read more Legoland - Embarrassed at the pizza shop Legoland "My three-year-old was hungry it was lunchtime we decided to go to the pizza shop, I handed my son a pepperoni pizza and I picked him up a drink I..." Read more