Customer service is completely appalling - ordered the flowers last Sunday to be delivered on Thursday. No warning or notification that the delivery date might be or would be missed.
Had to provide all the order details several times due to the issue with the website when ordering , just to find out that the delivery was missed. Customer services could not care less - the flowers have still not been delivered and no, the customer services are not even apologetic in the slightest. Just refer to their standard terms and conditions.
Absolutely appalling! Avoid at all times, and don’t be fooled the website
Product or Service Mentioned: Prestige Flowers Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $55.
Preferred solution: Full refund.
I didn't like: Attitude stinks, Late delivery on an order, Failure of this company to respond to complaints.