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Contact Prestige Flowers Customer Service

How to Reach a Person at Prestige Flowers

Verified Contact Information

Customer Service:

  • +44 344 310 5555
Send Message

Business Customer Service:

business@prestigeflowers.co.uk

Customer Service:

changemyorder@prestigeflowers.co.uk
Requests to change your order

General Info:

enquiries@prestigeflowers.co.uk

Legal:

privacy@prestigegifting.co.uk
Privacy Inquiries

Sales/ Reservations:

sales@prestigeflowers.co.uk

Technical Support:

it@prestigeflowers.co.uk

Prestige Flowers Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Prestige Flowers Phone Number
+44 344 310 5555
Most Popular Prestige Flowers Email Address
enquiries@prestigeflowers.co.uk
Issue Resolution Rate
Low (9% reported full resolution)
Prestige Flowers Customer Service Rating
4 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
77% phone, 23% email
View full overview

How to Contact Prestige Flowers Customer Serie?

How to Contact Prestige Flowers Customer Serie?

Customers calling the Prestige Flowers customer service team at 1-344-310-5555 can access various services to enhance their overall experience. The dedicated Prestige Flowers contact number offers support for inquiries about the company's products, i.e., flowers and bouquets, assistance with order-related matters, guidance on delivery options, and solutions to any concerns or issues. Whether customers need help selecting the perfect bouquet, tracking an order, or understanding the various floral arrangements available, the Prestige Flowers customer service team is equipped to provide personalized and reliable assistance.

Prestige Flowers customer service team offers a range of email contacts to streamline customer communication. For general inquiries and customer service, reach out to enquiries@prestigeflowers.co.uk. Similarly, if you require to change your existing order, you can message the customer service team at changemyorder@prestigeflowers.co.uk. For any sales-related questions, contact the sales team at sales@prestigeflowers.co.uk. Any technical support-related matters can be addressed by reaching out to it@prestigeflowers.co.uk. Additionally, for business-related inquiries, the designated email is business@prestigeflowers.co.uk.

To log in to your Prestige Flowers account, begin by heading to the official website and clicking on the hamburger icon at the homepage's top left corner. Upon clicking, you will find the Prestige Flowers login option. Enter your email address in the designated field or utilize your social media credentials for a convenient Prestige Flowers login process. Choose your account type, whether you like it to be personal or guest account, and proceed to provide your billing address. Fill in your billing details and move on to set up your password in the specified section. Once you've completed these steps, you can easily access and manage your Prestige Flowers account.

To contact Prestige Flowers through their website, individuals can visit the official Prestige Flowers website and navigate to the "Contact Us" section, where an online form is available for sending emails to the customer services team. The online contact form should be filled out with relevant details and inquiries, ensuring a prompt response from the dedicated Prestige Flowers customer service team. The Prestige Flowers website also offers an online chat feature for immediate assistance, and a convenient "Track My Order" option is provided for those wishing to monitor recent orders.

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Contact Information

Prestige Flowers Website:

Prestige Flowers Help Center:

Corporate Office Address:

Prestige Gifting Ltd
E Mill, Dean Clough Mills
Halifax, England HX3 5AX
United Kingdom

Other Info (opening hours):

Hours:

Monday - Saturday: 9:00am - 5:00pm

More contact details

Summary of Prestige Flowers Customer Service Calls

1.1K TOTAL
CALLS
00:00 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Prestige Flowers?

Shipping and Delivery Question:

  • “Non delivery”
  • “You are delivering flowers to a drs surgery at 7pm tonight it will be closed”
  • “About flower delivery”

Request for Information Question:

  • “Enquiry.”
  • “No confirmation of order”
  • “Concern about an order”

Product/ Service Question:

  • “Disappointment in delivery”
  • “Quality of flowers below expectations”
  • “Not happy with flowers, poor quality won't last for purp”

Return/ Replace Question:

  • “Change address”
  • “Need to Change my address”
  • “Placed order. Need yo change address ASAP”

Payments and Charges Question:

  • “Payment”
  • “Charged delivery”
  • “You have my wrong name and billing address when I log in”

Activation/ Cancellation Question:

  • “I want to cancel my order”
  • “Need to cancel order”
  • “Cancel order”

Refund Question:

  • “Refund”
  • “Had bo refunds”
  • “The gift I ordered for my wife for Valentine was 12roses pot but I have received spot ot 1bloomed rose which looks disgusting can you please refund the 35 pounds I paid with delivery or send me today itself a lovely pot full of lovely bloomed 12 rose”

Account Question:

  • “I’ve been trying to order flowers for 3 days. First you didn’t recognise my password word so I changed it now you don’t recognise my email. I’ve explained on chat and nobody has got back to me”
  • “Cannot reset password”
  • “Wrong postcode”

Cards Question:

  • “My card has been stolen so have to wait for new to pau”
  • “No card sent with flowers and gift”
  • “I forgot to add my name onto a message card”

Website/ Application Question:

  • “I am trying to do a multiple order online and having problems”

Other Question:

  • “I don’t know who sent the flowers”
  • “To send flowers and afternoon tea to a friend”
  • “One day old flowers dying”

Compare Prestige Flowers Customer Service To

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