Not resolved

Angry 1 Star is too much!

Ordered a Latge bunch of flowers to be delivered for my fiancé’s birthday. Flowers turned up damaged and was also sent a medium bunch.

I can understand that the mistake was made and damage may have happened in transit, However!! The customer service was awful. I was told to send pictures which I did and the response was “They’re damaged but not enough to warrent a new bunch being sent out” I was told I will be issued with a refund and they refunded me £5 which wasn’t even the difference between a medium bunch. Over £40 bunch of flowers and I got a box of disappointment and poor customer service.

Extremely Poor!

Product or Service Mentioned: Prestige Flowers Bouquet.

Reason of review: Bad quality.

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