The flowers that I ordered from these crooks arrived 2 days late completely missing Mother's Day, my mum had nothing on Mother's Day as a result. Then when they did arrive they were the completely wrong bouquet and were hideous.
I have attached a photo of what I ordered vs what arrived. The bouquet they sent were cheap, nasty and had obviously been in transit for a long time as they were withered. £25 for something that looked like it had come from a bargain bin at a petrol station. Customer service is atrocious.
No phone number on website.
They ignored my instant messages and have ignored my emails. Absolutely disgusting company, avoid at all costs.
Review about: Prestige Flowers Flowers.
Reason of review: Poor customer service.
Monetary Loss: $25.
Preferred solution: Full refund.
I didn't like: Poor quality product, Attitude and refund policy, Did not deliver and impossible to contact, Flower.