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Prestige Flowers - Shocking product and awful customer service
Prestige Flowers - Shocking product and awful customer service
I have read positive reviews regarding this company, so what happened with my order I have no idea. The flowers arrived at my fiancé’s work and nothing at all like advertised on their website. I spoke with customer service and they said from the picture they didn’t see...
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1.3
#1144621
THE FLOWERS IN PICTURE YOU ORDER WILL NOT BE WHATS DELIVERED WHEN I COMPLAINED AND SENT PICTURE I WAS TOLD THEY WERE OK THEY WERE AN EMBARRASSMENT AND NO FREE CHOCOLATES £30.79 FOR 3 ROSES 3 DAISYS AND GREEN LEAVES THEN THEY HAVE NOT EVEN GOT THE GRACE TO AGREE THEY...
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1.9
I didn't like
  • Do not use
#1142937
Horrible, Do not trust. Having booked flowers for my wife a whole week in advance to be delivered on our wedding anniversary, they didn't show up, no contact to say they will not be able to make this delivery. no contact what so ever. very disappointing. I wish I had...
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Anonymous
Bill Ware

I have had similar problems with this company I intend to complain to trading standards about this company

1.0
I didn't like
  • Customer services
#1126196
Prestige Flowers - Worst ever
Prestige Flowers - Worst ever
Prestige Flowers - Worst ever
1/3

Prestige Flowers - Worst ever

Prestige Flowers
#1093729
1.0
Details
My hubby ordered me a rose bouquet for our 7th wedding anniversary! After a few days they were dead, I have always used another company and they have been beautiful n good quality! But not prestige flowers! I emailed them and they offered 5 voucher! I declined as will never use these again.
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Turnaround Time
Prestige Flowers - Totally disgusting
Prestige Flowers - Totally disgusting
1/2

Prestige Flowers - Totally disgusting

Prestige Flowers
#1109176
2.0
Details
Ordered flowers didnt turn up rang and advised would upgarade to the £25.00 bunch what i received i wouldnt of even paid a fiver for dont ever use this company feel like ive had my eyes ripped out theres more life in my pet tortoise than in them flowers
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website

Prestige Flowers - Not good

Prestige Flowers
#1142270
Not good service never got flowers
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Prestige Flowers - Very Disappointing
1/1

Prestige Flowers - Very Disappointing

Prestige Flowers
#1149557
2.5
Details
I ordered flowers for my friend whose father was very ill. When I saw her and she showed me a photo of the flowers I was so disappointed. There were about five flowers and lots of greenery. I tried emailing prestige flowers and finally they asked me to send a photo. When I did they told me that it was too late to send a photo. The responses seemed automated and unhelpful. I will not be using them or recommending them again.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
On the 28th November I ordered some flowers for my mothers birthday to be delivered on the 29th, they did not get delivered to my mums address even though she was in all day, they got left outside a house 3 doors down,and they didnt find them till the following...
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1.0
#1140296
DO NOT DO ANY BUSINESS WITH THEM, THEY ARE A SCAM! I ordered flowers for my daughter's birthday to be delived on November 27. They failed the delivery on that day and they did not deliver on November 28 either. In the beginning the customer service was nice, then they...
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Anonymous
Alan C

I had the same problem after making a collection at work for a colleague who had died. The flowers never arrived at the funeral making me look terrible and after they said the...

I didn't like
  • Treating customer badly
  • Bad service
#1138450
Website looked promising, and the prices looked even better! End up spending a fortune in the florists down the road so thought id give it a go. Awful just awful. Flowers arrived 3 days late with no help from customer service to sort it out. When they arrived they were...
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1.0
I liked
  • Website
I didn't like
  • False advertising
  • Late delivery
  • Very poor quality
#1126614
I ordered flowers, a balloon and cake for my Mother Birthday from Prestige flowers. I placed the order 6 days in days in advance and they didn’t arrive! I understand that sometimes things can go wrong, but I was obviously very disappointed, especially since I had...
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1.3
#1113432
Awful service. I ordered a big Bouquet for my partners Birthday. They did not arrive. I could not get through on there phones as no-one was picking up and the online chat no-one was answering either. When i finally got through to someone on the online chat 4 days later...
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#1141638
They are not gonna give you flowers as it expected expect like 4-5 days fresh. I'v got mine on Friday they must come on Saturday today is Sunday they told me what no refunds here can be flowers with courier gonna be delivered on Monday because house where i live is...
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#1141284
Prestige Flowers - Very Disappointing
I ordered flowers for my friend whose father was very ill. When I saw her and she showed me a photo of the flowers I was so disappointed. There were about five flowers and lots of greenery. I tried emailing prestige flowers and finally they asked me to send a photo....
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2.5
#1149557