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They sent dead roses to my Mum on Mothers Day, Mum didn't tell me but she complained and they sent another dead bunch exactly the same days later. I contacted them from Australia when I heard the story to get a refund and get my Mum a gift card, but they said my 2nd...
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1.0
#1046967
From start to finish this company has been a joke. I ordered flowers for my daughter as she moved into her new home on Saturday. It is now late Tuesday evening and despite several emails and attempts to find a resolution the flowers have still not arrived. Prestige...
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Quite possibly the worst customer experience I have ever had. I ordered flowers, next day delivery, for my wife on our anniversary and they didn't arrive on our anniversary, rendering the order pointless. When I contacted them to complain, the excuses ranged from: 1....
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Anonymous
Anonymous

ORDERED FLOWERS WEEK IN ADVANCE AND THEY DID NOT MAKE IT. WHY WOULD ANYONE WANT FLOWERS ON A DAY THAT IS NOT THE SPECIAL DAY. ETHICS OF THE COMPANY HAVE APPAULED ME.

1.0
#1040361

Prestige Flowers Lily And Rose Bouquet Review

Prestige Flowers
#1050294
Bought Lillies and Roses thinking they'd be delivered, not posted. Was embarrassed at what was sent to recipient; lillies in bud, roses on their last legs, wilted and dying. I would have expected better quality from garage flowers, and their solution was a £5 voucher! Avoid at all cost!!
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Prestige Flowers Delivery Service Review

Prestige Flowers
#1042848
2.1
Ordered and paid for next day delivery. Needless to say the flowers didn't arrive the next day. Company refused to take any reponsibility or refund the additional delivery charge. I wouldn't bother with this lot. Advice: use a more reliable company
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Prestige Flowers Delivery Service Review

Prestige Flowers
#1033711
1.2
Ordered flowers for Mother's Day. Selected delivery for the day before. Nothing arrived until two days after Mother's Day. And what arrived was wilted and half dead. I contacted prestige flowers who couldn't care less. Awful.
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Prestige Flowers Delivery Service Review

Prestige Flowers
#1028429
2.5
I have sent 2 emails but no response from Prestige flowers. I paid extra for an item to be delivered with flowers to my mother on Mothers day. My mother did not receive it. I have requested a refund but to no avail. I will not or advise anyone to use this company again.
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Before going on holiday to the IOW I ordered flowers and chocolates from Prestige Flowers as a surprise for my wife's birthday to arrive at our holiday cottage on Monday 10th April,,,,, so you can imagine how disappointed I was ,,, E mails were sent and excuses...
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1.4
I didn't like
  • Non delivery
#1039348
Avoid this company. Please please do not fall for their apparent positive reviewers experiences. Please do additional research on the internet and you will see a lot of very dissatisfied customers all sharing their experiences including photos. Not the fab reviews on...
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1.3
I didn't like
  • No refund
  • Emails being ignored
  • Delivery late
#1033608
Terrible service - booked sympathy flowers for funeral and failed to deliver on date booked. Didn't advise me but when I found out from someone at funeral that flowers were not there I rang them to stop the delivery on the following day. They agreed not to deliver ,...
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I didn't like
  • Delivered day late and poor attitude
#1032903
Absolutely shocking bouquet of flowers for the price. The picture on their website doesn't even come close to what you receive. Didn't fill a tiny vase, didn't even half fill it. Embarrassing to find out what my mum received on Mother's Day. On attempting to complain...
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1.0
#1031129
Prestige Flowers - Double Flowering Roselily Bouquet Review
Prestige Flowers - Double Flowering Roselily Bouquet Review
Worst customer service ever! Do not bother wasting your time or money. I bought some double Lily's for Mother's Day at a very pricey rate however never saw them before and given my mother loves Lily's and this was going to be a particularly hard Mother's Day for her...
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Anonymous
Anonymous

Exactly the same happened to me, same flowers too. Asked them how I'm supposed to know the buds weren't going to open!? Great way to treat a first time customer......

Prestige Flowers - Mothers Day Bouquets Review
Seriously avoid if you want to be certain poor quality flower issues will be resolved. Never dealt with such poor customer service. Bought two separate bouquets for Mother's Day. After 4 days all roses dead bar one on one bouquet and all dead on the other bouquet....
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1.8
#1030511
Prestige Flowers - NEVER EVER ORDER FROM THIS COMPANY AGAIN
Prestige Flowers - NEVER EVER ORDER FROM THIS COMPANY AGAIN
Me and my siblings ordered flowers for mother's day this year, I even ordered additional coloured roses for extra money. To my shock and embarrassment the flowers were really badly arranged and had already started dieing in addition to looking looking nothing like what...
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Anonymous
Anonymous

Terrible service: bunch much smaller than advertised, very poor quality flowers which were dead the day after delivery, chocolates were not received. They were supposed to arr...