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Website looked promising, and the prices looked even better! End up spending a fortune in the florists down the road so thought id give it a go. Awful just awful. Flowers arrived 3 days late with no help from customer service to sort it out. When they arrived they were...
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1.0
I liked
  • Website
I didn't like
  • Very poor quality
  • Lack of response to complaint
  • False advertising
#1126614
Ordered flowers for husbands birthday in advance for the dedicated date. Disappointed that the flowers did not reach my husband and ruined my gesture. Contacted customer service they said it had been dispatched so they have been 'could not help any further' with my...
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#1126492
Horrible, Do not trust. Having booked flowers for my wife a whole week in advance to be delivered on our wedding anniversary, they didn't show up, no contact to say they will not be able to make this delivery. no contact what so ever. very disappointing. I wish I had...
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1.0
I didn't like
  • Customer services
#1126196

Prestige Flowers - Take the money and run

Prestige Flowers
#1125816
Last year we used them all good This year because the flowers were going to the same address their system pre filled the form None the less the flowers were delivered to the wrong address. Their response we don't care Take the money and run
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Prestige Flowers - Worse ever

Prestige Flowers
#1117559
Ordered flowers for my anniversary got them on the sat and they were already dying called on the Monday as they were closed the weekend and was told because I had not reported it on the sat or sun they could do nothing how can you report something when there closed? Offered a £5 voucher which I refused then they stopped talking to me. So please save your money
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Prestige Flowers - Totally disgusting
Prestige Flowers - Totally disgusting
1/2

Prestige Flowers - Totally disgusting

Prestige Flowers
#1109176
2.0
Details
Ordered flowers didnt turn up rang and advised would upgarade to the £25.00 bunch what i received i wouldnt of even paid a fiver for dont ever use this company feel like ive had my eyes ripped out theres more life in my pet tortoise than in them flowers
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website

Prestige Flowers - Don't use them

Prestige Flowers
#1106260
I ordered some flowers to be delivered that hadn't arrived ! They said it takes 7 days to investigate!! I paid £36.00. 2 days later the flowers arrived and died within 2 days, I never heard a word back from the company and the flowers are really cheap and do not come from a local florist the arrive in a box !!
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I will never use this company again. Flowers were supposed to be next day. Got an email asking if I minded them being delivered a day late. I said no not realizing they would be prepared and out for delivery on the Sunday night. Monday came and went no flowers...
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1.6
#1123808
I bought a bunch of 100 roses for my wife , to be delivered at her work as a surprise! My wire obviously love the thought , but when she came home with them I took one look at them and was shocked at the size there was nowhere near 100 more like 50! I took to...
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2.2
#1118003
I ordered flowers, a balloon and cake for my Mother Birthday from Prestige flowers. I placed the order 6 days in days in advance and they didn’t arrive! I understand that sometimes things can go wrong, but I was obviously very disappointed, especially since I had...
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1.3
#1113432
I currently live in Germany so wanted to send my Grandmother some flowers for her Birthday in England. She is currently under going chemotherapy and isn't in such a good way at the moment. So I wanted something colourful to cheer her up. I ordered the flowers 2 and a...
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1.0
#1112903
I ordered for next day for my wife it was our 34th wedding anniversary. When I ordered I got a prompt email from their delivery company PDP that delivery would be before 11am. Great i thought. Next day no delivery so I check and delivery time changed to between 4and...
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#1112102
I got a present of flowers for my birthday from my daughter but they did not send the flower feed I contact them by phone and emails and was told it was on it's way straight away and that I would receive it next day never received it and the roses don't look fresh I...
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#1107941

Contact Prestige Flowers

Mailing Address:
Prestige Flowers
LDTC Bancroft Road
Burnley, Lancashire BB10 2TP
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Prestige Flowers - What a disappointment
My birthday flowers arrived a day too early, 4 days later the roses have not only wilted in the bud stage but also rotted. The small bunch of roses cost £2.09 from Aldi and were purchased 4 days before the supposed prestige bunch. I know where I'll be buying flowers in...
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#1106612